Your privacy matters to us. This Privacy Policy explains exactly what personal data 365jlpg collects, why we collect it, how we use it, and the rights you have over your own information.
This Privacy Policy ("Policy") describes how 365jlpg ("Company," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "Data Subject") who access and use the 365jlpg online gaming platform available at 365jlpg.app (the "Platform").
365jlpg is committed to protecting the privacy and security of your personal data. We operate in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We also adhere to applicable international data protection standards where relevant.
Please read this Policy carefully. By registering an account on the 365jlpg Platform or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms and Conditions and Responsible Gaming Policy, which are incorporated by reference. Capitalized terms not defined in this Policy have the meanings given to them in our Terms and Conditions.
For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is:
365jlpg
Platform: 365jlpg.app
Data Protection Officer Email: [email protected]
General Support: [email protected]
Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO directly for any privacy-related inquiries, requests, or complaints using the contact details above.
365jlpg collects various categories of personal data depending on how you interact with our Platform. The categories of personal data we may collect include:
365jlpg collects your personal data through the following means:
We collect data you provide directly when you register an account, complete identity verification, make deposits or withdrawals, participate in promotions, contact customer support, or respond to surveys or feedback requests on the 365jlpg Platform.
When you access and use the 365jlpg Platform, we automatically collect certain technical data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and session activity. This data helps us maintain Platform security, analyze usage patterns, and improve your overall experience.
We may receive personal data about you from third-party sources, including:
365jlpg processes your personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, device data |
| Age and identity verification (KYC) | Identity, KYC documents, facial data |
| Processing deposits and withdrawals | Financial, identity, transaction data |
| Providing gaming services and game history | Gaming activity, account data |
| Fraud prevention and security monitoring | Technical, financial, identity data |
| Anti-money laundering (AML) compliance | Identity, financial, transaction data |
| Responsible gaming monitoring and tools | Gaming activity, account settings |
| Customer support and dispute resolution | Identity, contact, gaming activity data |
| Marketing and promotional communications (with consent) | Contact, gaming activity data |
| Platform analytics and service improvement | Technical, device, gaming activity data |
| Regulatory reporting to PAGCOR and AMLC | Identity, financial, transaction data |
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
Under the Data Privacy Act of 2012, 365jlpg processes your personal data on the following legal bases:
365jlpg does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers who process personal data on our behalf and under our instructions, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platform operators. All such providers are contractually bound to process your data only as instructed by 365jlpg and to maintain appropriate security standards.
We are required by Philippine law to disclose certain personal and financial data to regulatory bodies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies when lawfully required to do so. Such disclosures are made strictly in accordance with applicable legal requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of 365jlpg's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.
We never sell your data. 365jlpg will never sell, lease, or otherwise commercially exploit your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used solely to provide and improve our services to you.
The 365jlpg Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They enable core features such as secure login sessions, account authentication, and fraud prevention. These cookies cannot be disabled without significantly impairing your ability to use the Platform.
These cookies collect anonymized information about how visitors use the Platform, such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve Platform performance and user experience. We use this data in aggregate form only.
These cookies allow the Platform to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the 365jlpg Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
365jlpg retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general data retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
365jlpg implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is 100% secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 365jlpg will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365jlpg. You may exercise any of these rights by contacting our Data Protection Officer at [email protected].
You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data 365jlpg holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing your request to ensure we do not disclose your data to an unauthorized person.
If you are not satisfied with our response to your request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 365jlpg Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. Any funds deposited by an underage player will be returned to the original payment source after appropriate investigation.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to 365jlpg, please contact us immediately at [email protected] so that we can take appropriate action.
365jlpg primarily stores and processes your personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and KYC verification services — may process data in other countries.
Where personal data is transferred outside the Philippines, 365jlpg ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include:
You may request further information about the specific safeguards in place for any international data transfers by contacting our Data Protection Officer.
365jlpg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 365jlpg protects your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 365jlpg handles your personal data, please contact our Data Protection Officer using the details below:
Data Protection Officer — 365jlpg
DPO Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 on the 365jlpg Platform
Response Time: Within 5 business days for privacy inquiries
If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
Our customer support team includes Filipino-speaking agents available around the clock who can assist you with any privacy-related questions in plain, easy-to-understand language — no legal jargon required.
Six pillars of our commitment to keeping your personal data safe and secure.
Every piece of data transmitted between your device and the 365jlpg Platform is protected by bank-grade 256-bit SSL encryption. Your login credentials, financial details, and personal information are always secured in transit.
365jlpg fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer.
Your personal data is accessible only to authorized 365jlpg personnel and vetted service providers who need it to deliver our services. All internal access is logged, monitored, and regularly audited to prevent unauthorized use.
365jlpg will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to provide and improve our gaming services — nothing more, nothing less.
As a 365jlpg player, you have full data subject rights under RA 10173 — including the right to access, correct, delete, and port your data. We respond to all verified requests within 30 days, no questions asked.
Our Platform undergoes regular independent security assessments and penetration testing to identify and address vulnerabilities before they can be exploited. We continuously invest in keeping your data safe.